Krishnan Gopi, Chief Disruption Officer at GEMS Education has been recognised as ‘Digital Disruptive Leader 2018’ at the prestigious technology forum DIGITRANS.
While receiving this accolade, Krish thanked the executive management for their support and applauded his team’s efforts in the transformation journey at GEMS Education.
Krish gave an engaging key note speech about the new-age customers and how organisations should keep their customers at the centre of their digital transformation.
Krishnan Gopi (Krish), Chief Disruption Officer, GEMS Education, said: “We are living in an era where customers shape strategies not the corporates. It is absolutely critical to know your customers well and to build end to end customer journeys incorporating the products / services through frictionless channel experience. Customer experience is not only about your external customers but also about your employees and stakeholders”
Under Krish’s leadership, GEMS Education has embarked on a mission to challenge the status quo and to bring disruptive innovation in education and across the enterprise.
Krish is a seasoned technology professional with two decades of international experience across five continents. Krish has a successful track record of spearheading business transformations for Fortune 100 companies including Citigroup, Fidelity Investments, First Abu Dhabi Bank, BankMuscat and Qatar Islamic Bank.
GEMS Education continues to be at the forefront of innovation for its network of world-class learning environments.
DIGITRANS is a renowned technology event organised by MIT Sloan Management Review GCC and Khaleej Times that recognises global leaders for their excellence in driving digital transformation across various industries.
